Privacy Policy
Last updated: 28 March 2026
Taj Company UK Ltd (“we”, “us”, “our”) is committed to protecting your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights.
1. Who We Are
Taj Company UK Ltd
Email: [email protected]
Phone: +44 7853 399 738
Website: tajcompany.co.uk
2. Information We Collect
- Account & order data: name, email address, delivery address, order history, and payment references when you register or place an order.
- Usage data: pages visited, products viewed, and how you navigate the site — collected via Google Analytics only with your consent.
- Communications: messages sent through our contact forms or newsletter subscription.
3. Cookies
We use the following cookies on this site:
| Cookie name | Purpose | Duration |
|---|---|---|
TAJSTORE |
Keeps you logged in and maintains your shopping cart (strictly necessary) | Session |
cookie_consent |
Remembers your cookie preference | 365 days |
_ga, _ga_* |
Google Analytics — measures site usage and traffic (only set if you accept cookies) | Up to 2 years |
You can withdraw your cookie consent at any time by clearing your browser cookies and revisiting the site.
4. How We Use Your Data
- To process and fulfil your orders and send order confirmations.
- To manage your account and respond to your enquiries.
- To send newsletters you have opted into (you can unsubscribe at any time).
- To analyse website performance and improve the user experience (with your consent, via Google Analytics).
- To comply with our legal obligations.
5. Legal Basis for Processing
- Contract performance — processing your orders and delivering purchases.
- Legitimate interests — fraud prevention, improving services.
- Consent — analytics cookies, newsletter emails.
- Legal obligation — keeping financial records.
6. Sharing Your Data
We do not sell your personal data. We share it only with:
- Payment processors (Stripe, PayPal) to complete transactions.
- Delivery providers to fulfil your order.
- Google LLC via Google Analytics (EU-US Data Privacy Framework applies).
7. Data Retention
We keep order records for 7 years to meet HMRC requirements. Account data is retained for as long as your account is active or as needed to provide services. You may request deletion of your account at any time.
8. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion (“right to be forgotten”).
- Object to or restrict processing.
- Data portability.
- Withdraw consent at any time (without affecting prior processing).
To exercise any right, email us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will reflect the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact
Questions about this policy? Contact us at [email protected].